How long does it take for my order to ship?
In stock orders will take approximately 5 business days. Custom orders or out-of-stock pieces will take up to 4 weeks from the time the order is placed.
Can I make an appointment to view the Sinrilus Collection?
You can browse the Sinrilus Collection at our showroom. Please call us at 1-845-418-5LTS to schedule an appointment Thursday through Sunday.
What materials are used to create the Sinrilus jewelry collection?
The Sinrilus collection is created with the highest quality cubic zirconia, Austrian crystals, Swarovski crystals, freshwater and man made pearls. Each jewelry piece is rhodium plated or plated with .925 silver. Custom pieces are plated with 18k gold or platinum.
What is your return policy?
Customer service is a top priority for Lorraine Tyne. If you are not satisfied with your order we will accept items for exchange or return if the item is returned in new condition within 14 days from the delivery date of your order.
How do I clean my custom jewelry piece?
In order, to maintain the beauty of your jewelry piece keep them in their original packaging. Please do not spray perfume or hairspray on your piece.